Virginia’s Success in Services Operations

The deep talent pool and competitive costs in Virginia have proven to be reasons why major business services companies have located customer service, BPO centers, and other service operations around Virginia. Significant BPO clusters naturally exist in Virginia’s metro areas as a result of talent pipeline, robust connectivity, and access to markets. Virginia’s middle market cities and rural locations can serve as attractive options for companies seeking to relocate operations centers of excellence out of higher-cost areas.